IT Services Unit
Managing, implementing, providing support for and promoting the use of IT services and systems within the scope of FCUL activities, as well as assisting in planning these activities; providing support at higher decision-making levels; reporting to relevant authorities, under the legal terms in force.
The IT Services Unit comprises the Services and Servers Area, the Information and Development Systems Area, the Networks and Communications Area and the User Support Office.
Person in charge
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Susana Pereira
Services and Servers Area
Ensuring computer systems and services function properly and have been correctly set up; managing FCUL's Datacentre; proposing and implementing changes to operating services that may best serve FCUL and/or contribute towards rationalising existing resources.
Division Head
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Paulo Bastos
Systems Administration
Data Centre Management
Team
-
Sérgio Cláudio
Systems Administration
Information and Development Systems Area
Administering FCUL's information and software application systems; proposing, implementing and updating software that contributes towards improving FCUL operations.
Team
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Francisco Estanqueiro
Academic System
Development
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Rui Batista
Academic System
Development
Networks and Communications Area
Proposing and implementing network configuration updates; managing and ensuring the security maintenance of FCUL's data network and that the entire community is connected to external networks, namely the Internet and landlines.
Division Head
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Pedro Botas
Network Administration
Team
-
Diogo Matos
Network Technician, Access and Switching
User Support Office
Providing support to the entire FCUL community on using its services and infrastructures; proactively disseminating services and best practices; supporting and administrating e-learning platforms and multimedia services, including videoconferencing and streaming services.
Team
-
António Broega
Person in charge
-
Bruno Mata
User Support
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Eduardo Oliveira
User Support
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Fernando Alberto
Application Support
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Joel Fonseca
User Support
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Nuno Luz
User Support
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Marco Vieira
User Support
Contacts
Building C1, Level 2
Tel. 217 500 067 Ext. 21248 E-mail suporte@ciencias.ulisboa.pt
Office Hours (working days)
9 am - 5 pm