How to contact and book an appointment

How to contact

You can contact the Psychological Support Office by the following means:

  • In person, during the service's opening hours, in Building C4, room 4.1.25;
  • Via telephone 21 750 04 35 or Ext. 524125;
  • Via email (gapsi@ciencias.ulisboa.pt);
  • By leaving a written message in the mailbox next to GAPsi's door (to which only the service's psychologists have access). In this case, please leave some details so that we can contact you as soon as possible (e.g. name, subject and email or telephone contact).

In an emergency situation, if the office is not accessible, use the general emergency number 217500600 or Ext. 20000 (this should only be activated in emergencies).

 

Opening hours

GAPsi's opening hours are Monday to Friday, from 9. a.m. to 1 p.m. and 2 p.m. to 6 p.m..

However, if you don't have an appointment, please go to the office preferably during the period indicated on the general opening hours page.

 

How we can help

The team is made up of psychologists who provide support to the entire Faculty community (i.e. students, teachers and non-teaching staff).

GAPsi can help in the following three areas:

  1. Clinical Psychology Appontments
  2. Educational Psychology Appointments and Counselling
  3. Special Educational Needs Status

1. Clinical Psychology Appontments

Clinical intervention is the Office's core area of activity, and it endeavours to respond to a wide range of requests.

It can help with anxiety (at assessments or in different contexts), phobias and panic attacks, depression, low self-esteem, academic demotivation, relationship difficulties, emotional issues, sleep disorders, sexuality issues, social isolation, among other issues.

2. Educational Psychology Appointments and Counselling

This area provides support in optimising academic achievement and success, as well as support in developing life/career plans.

It can help with learning problems (e.g. school failure, study methods, procrastination, motivation), interpersonal adjustment (e.g. bullying, harassment), promoting health and well-being (e.g. good sleeping habits, physical exercise) and vocational guidance (e.g. developing a life project; decision making; professional integration; making alternatives known).

3. Special Educational Needs Status

The Special Educational Needs Status applies to students on any of the study programmes. It encompasses students ‘with disabilities or incapacities considered in medical terms to be organic disorders, attributable to organic pathologies, for example, associated with sensory, motor or neurological deficiencies’, as well as with ‘behavioural or emotional disorders or specific learning difficulties’ (Regulamento do Estudante com Necessidades Educativas Especiais da Universidade de Lisboa).

GAPsi is responsible for referring situations that fall under this status. To apply for this, you must request an appointment for an assessment. After the consultation and once the status has been validated, measures can be applied to adapt to the specific needs of each student.

For more detailed information on the support provided in the Faculty of Sciences, see the ‘Students with Special Educational Needs’ area.

 

How to make an appointment and what the procedure is

1st After contacting us, a first session (screening appointment) will be scheduled. The purpose of this is to assess your request and make a joint decision on the type of support that best meets your needs. You will also be asked to complete one or more psychological assessment instruments.

2. After the screening appointment, it is not always possible to give an immediate referral to all requests, so it is possible that there will be a waiting list for some time.

3. Follow-up can take the following forms:

  • Short, specialised counselling for a relatively specific and identified personal problem or issue (e.g. decision-making);
  • Longer-term psychotherapeutic support for other clinical problems. In this case, there will be weekly sessions lasting approximately 50 minutes. There is a limit of 25 sessions, which corresponds to approximately 1 school year;
  • Vocational counselling (e.g. time management, study methods).

 

Prices per appointment

  • Scholarship Students: 2,00€
  • Non-scholarship students: 4,00€
  • Master's and PhD students: 6,50€
  • Staff: 12,50€

 

Offices

 

Office 1 (GAPsi)
Office No. 1

Office 2 (GAPsi)
Office No. 2

Office 3 (GAPsi)
Office No. 3