The login details sent to your personal email address and/or by SMS will allow you to access all the services provided by Ciências. An email address ending in @alunos.fc.ul.pt or @fc.ul.pt has also been associated with this login. Although you can use this model for your email address, it is preferable to use @alunos.ciencias.ulisboa.pt or @ciencias.ulisboa.pt. If you forget your login details, you can request that they be sent to you via the password change service.
Welcome to Ciências
The IT Services Department provides various services to its community.
Some services available:
The Portal (https://www.ciencias.ulisboa.pt) contains a wealth of information, including general information such as the academic calendar and exam schedule, information about the various departments, service units and research units, access to the personal area to access certain services, such as downloading certain applications used in an academic context or accessing institutional forms;
o Fenix (https://fenix.ciencias.ulisboa.pt) is an academic management and content management platform;
o Moodle (https://moodle.ciencias.ulisboa.pt) is an academic content management platform;
o BalcaoC (https://balcaoc.ciencias.ulisboa.pt) brings together all the services that Sciences provides to its community.
o Webmail (https://webmail.ciencias.ulisboa.pt) is the access point for accessing your institutional email address, which should be the only address used in an academic context;
Specifically in relation to email, please note the following points:
You should check your email regularly and keep some free space
You can activate some optional settings such as setting up alternative addresses (aliases)
This should be the address used for contacts representing the Faculty of Sciences and for internal communication.
The steps required to access email through other applications are described at https://ciencias.ulisboa.pt/pt/correio-eletronico
Applications licensed for academic use for installation on personal computers;
Printing service (except for students);
Scanning service;
24/7 access to computers;
Remote access to some of the Science services via VPN, for example to scientific articles or the storage area;
Access to the Faculty's wireless network;
Storage areas in Windows;
Platforms for sharing and editing documents, such as Cirrus (https://cirrus.ciencias.ulisboa.pt) and Office 365 (https://portal.office.com)
Access to buildings outside office hours, subject to employee/student card (which must be requested at Fénix or at a CGD counter)
Important rules to remember:
activate your student/staff card in room 1.2.10 (IT support);
your password is personal and non-transferable and should not be used for other services;
your password should be changed regularly and whenever you suspect that it is known to third parties;
always use your institutional account for academic matters
Academic/IT support:
Questions regarding academic matters or related to the Fénix platform should be submitted to Fénix. The form can be found at the bottom of the page https://fenix.ciencias.ulisboa.pt and is called “Apoio Fenix (Formulário)” (Fénix Support (Form)).
Questions related to credentials, applications, or other technical issues should preferably be sent by email to suporte@ciencias.ulisboa.pt
Further information about the services available can be found at: https://ciencias.ulisboa.pt/pt/dsi
Customer service/Contacts: https://ciencias.ulisboa.pt/pt/horarios-de-atendimento