We are the Faculty’s IT team!
We are here to ensure that everything related to IT services runs as smoothly as possible, whether it involves the platforms we provide, equipment, laboratories, offices or shared spaces.
IT Services Unit
Management, implementation, security, reliability, support and promotion of the use of computer services and systems within the scope of the Faculty's activities, and also support for the planning of those activities; support for higher decision-making and reporting to the competent authorities.
Mission
The IT Services Unit is responsible for the architecture and evolution of existing computer systems, taking a proactive role in the planning and development of new systems that contribute to improving the quality and efficiency of the Faculty's activities.
Head: Susana Pereira
Who are the IT Services Unit?
Services and Servers Area
Ensuring the correct functioning and configuration of the computer systems and services; managing the data centre; proposing and applying changes to existing services that contribute to the improvement of the institution's functioning and/or contribute to the rationalisation of its resources.
Head: Paulo Bastos
Networks and Communications Area
Ensuring the correct functioning of the data network; proposing and implementing changes to the network configuration that contribute to the improvement of the service provided; managing and securing the data network, the connectivity of the entire community and the interconnection to external networks, namely the Internet and the voice infrastructure.
Head: Pedro Botas
Applications and Development Area
Ensuring the correct functioning and availability of the Faculty's applications; researching, proposing, implementing, configuring, adapting, making available and correcting applications that contribute to the improvement of the institution's operation or to the rationalisation of existing resources.
User Support Office
Support to the Faculty community in the use of its services and computing and communication infrastructures, taking a proactive character in the dissemination of services and good usage practices.
Head: Ricardo Almeida