Planning and Quality Area
Processing statistical data, carrying out studies, producing management documents and developing internal monitoring processes; participating in the integrated quality assurance system.
The Planning and Quality Area comprises the Information Organisation and Management Office and the Internal Auditing and Assessment Office.
Division Head
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Rebeca AtouguiaAccreditation of study programmes
Studies and Indicators
Satisfaction Surveys
Information Organisation and Management Office
Preparing strategic documentation for management support; monitoring the operational planning required for implementing strategic initiatives; producing, organising and managing content, promoting the coherence and efficiency of the Faculty's communication in information systems and other forms of dissemination.
Team
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Sandra MarçalCoordinator
Target management
Activity planning and reports
Content management
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Octávio PintoContent management
Information systems
Internal and external communication (e-mailing and lcd)
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Filipa NetoContent management
Internal and external communication (e-mailing)
Internal Auditing and Assessment Office
Processing statistical data, satisfaction surveys and monitoring FCUL's main indicators; organising and implementing programme accreditation processes; improving operational processes by implementing an internal quality control system.
Team
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Catarina ViolaQuality assessment
Internal Auditing
Contacts
Building C5, Level 3
Planning and Quality Area: Ext. 25318 E-mail aepq@ciencias.ulisboa.pt
Information Organisation and Management Office: Ext. 25302 E-mail gogi@ciencias.ulisboa.pt
Building C4, Level 1
Internal Auditing and Assessment Office: Ext. 24118 E-mail gqai@ciencias.ulisboa.pt
For subjects related to indicators / statistics and satisfaction surveys, send an e-mail to aepq@ciencias.ulisboa.pt
For subjects related to quality and internal auditing, send an e-mail to gqai@ciencias.ulisboa.pt