Planning and Quality Area
Processing statistical data, carrying out studies, producing management documents and developing internal monitoring processes; participating in the integrated quality assurance system.
The Planning and Quality Area comprises the Information Organisation and Management Office and the Internal Auditing and Assessment Office.
Accreditation of study programmes
Studies and Indicators
Information Organisation and Management Office
Preparing strategic documentation for management support; monitoring the operational planning required for implementing strategic initiatives; producing, organising and managing content, promoting the coherence and efficiency of the Faculty's communication in information systems and other forms of dissemination.
Activity planning and reports
Internal and external communication (e-mailing and lcd)
Internal and external communication (e-mailing)
Internal Auditing and Assessment Office
Processing statistical data, satisfaction surveys and monitoring FCUL's main indicators; organising and implementing programme accreditation processes; improving operational processes by implementing an internal quality control system.
Building C5, Level 3
Planning and Quality Area: Ext. 25318 E-mail firstname.lastname@example.org
Information Organisation and Management Office: Ext. 25302 E-mail email@example.com
Building C4, Level 1
Internal Auditing and Assessment Office: Ext. 24118 E-mail firstname.lastname@example.org
For subjects related to indicators / statistics and satisfaction surveys, send an e-mail to email@example.com